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2026 Bronco Badlands
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Excellent
4.8
Jessica Bondy
5 hours ago
From start to finish, my experience at Ken Knapp Ford in Essex was outstanding.

Sean, Faye, and Mary truly went above and beyond to make everything smooth and stress-free. Every question was answered, everything was explained clearly, and there was never any pressure. Their customer service was exceptional. It's obvious they care about treating people the right way. It's not often you find a team that makes you feel valued from the moment you walk in, but they did exactly that.

If you're looking for honest, friendly, and dedicated people who will go the extra mile, I highly recommend Ken Knapp Ford in Essex.

Thank you again for such an amazing experience!! I wouldn't hesitate to recommend you to family and friends!!
Photo from customer review
Gavin Taverner
12 hours ago
Parts Dept. review: Very impressive! Ken Knapp Ford appears to be the only Ford dealer in the region to offer online parts ordering, with an 'In store pickup' option. The others either don't have an online option, or would have charged nearly double the part's value in shipping. This, to me, goes a long way in which dealerships value customers over profits. Please keep this service going, as you would seem to be the only one doing it.
I had called before ordering to verify a few things about the part, and the process, and was met with friendly, well-organized customer service. This level of service continued, with a fast and friendly pickup experience at the dealership.
Please keep this process going, as you seem to be the only one doing it. It's very much appreciated.
Doug Brink
2 weeks ago
Roberto the service coordinator does a great job. Rob K the mechanic, is great at troublshooting and problem solving complex problems, he's absolutely brilliant!
Tracy Hunter
3 weeks ago
Great Service, Fantastic People... Always take the time to say Hello!
They will work hard for you in getting the best price for you on your new or used vehicle!
Jimmy Oliver
3 weeks ago
Just purchased my new Ford Maverick Lariat and had a pleasant experience. Our salesman Peter was very helpful and knowledgeable and offered me a good return on our trade in. Highly recommended.
Andy B
4 weeks ago
I was very satisfied with the deal I received at Ken Knapp Ford and my sales person was great to deal with, no pressure. I look forward to this new relationship with Ken Knapp Ford. Andy Breschuk, Windsor, ON.
Response from the owner:Thank you Andy! We are excited for a new relationship as well and have passed your kind words onto your salesperson, Ben.
Chris Lucier
4 weeks ago
Awesome, friendly and straightforward service. I never feel like I'm being sold unnecessary work, and I'm grateful that they don't resort to automated "reminders" begging me to come back for future service.
We went to Ken Knapp Ford, and the experience was outstanding from start to finish!

We traveled all the way from London to Essex just to see Jerome, and it was absolutely worth it!

We first got to know Jerome when he was in Windsor, and because of the outstanding service he always provides, we didn’t hesitate to make the trip to Essex to buy our vehicle through him. He is professional, honest, knowledgeable, and always goes above and beyond to help. Thanks to Jerome, we got a fantastic deal, and he made the entire process smooth and stress-free. If you’re looking for a vehicle, I highly recommend going to Jerome he’ll take great care of you and work hard to get you the best deal.

A big thank you as well to the entire team at Ken Knapp Ford for making us feel so welcome from the moment we arrived. Special thanks to Faye for taking the time to go through our lease with us and explain everything so clearly. We truly appreciate all your help.

Thank you again, Jerome and the entire Ken Knapp Ford team, for such an amazing experience!
Chris Kiriak
1 month ago
They offered discounts for cash payment plus A plan and great trade in value for my truck and $1200 in Ford accessories. Combined with extended warranties I purchased so there was no need to worry about maintenance or repairs for 5 years.
We had a great experience. I would highly recommend for any of your future purchases. The sales staff is very polite and knowledgeable excellent dealership.